Rob Plotkin and Arcadian Telepsychiatry are pleased to announce a new book –

“Telepsychiatry – The Future of Mental Health”

Published by Liverpool Press it is available from Amazon by clicking here.



Arcadian Telepsychiatry is pleased to announce the premier edition of REACH – Improving Mental Health Through Telepsychiatry magazine!

Ceridian Launches LifeWorks Video Employee Assistance Program Counseling

Minneapolis, MN, July 8, 2014 – Ceridian announces that LifeWorks – a comprehensive EAP, Work-Life and Wellness program – now offers video counseling for Employee Assistance Program participants who are unable to attend EAP sessions in-person. Concerns about stress, anxiety, depression, relationship issues and parenting skills – deemed appropriate for referral to in-person EAP sessions – can now be addressed through the use of video counseling.
“Video counseling is a valuable and convenient tool for accessing EAP services that can have a positive impact on individuals, their family and their community at large,” says Mary Jane Konstantin, senior vice president of LifeWorks, Ceridian. “We’ll be able to reach people in rural areas, those who have long commutes and those whose situations make it difficult for them to attend face-to-face counseling sessions. All sessions are private, confidential and secure and meet the same level of service excellence as a face-to-face referral.”
Video counseling through LifeWorks EAP is accessible to couples, families, partners or spouses and children of employees of eligible EAP program participants.
LifeWorks Video EAP is made possible by working with Arcadian Telehealth technology.
“Arcadian has developed a national network of experienced video enabled clinicians who deliver high quality, high impact TeleEAP services,” says Rob Plotkin, owner of Arcadian Telehealth. “Clients can easily access video counseling in the comfort and privacy of their own home or office via their laptop, PC, MAC, iPad or iPhone. While office visits will always remain an EAP counseling option, TeleEAP should now be a component of any EAP offering. We are proud to partner with Ceridian to deliver this service.”
About LifeWorks
The LifeWorks service is a comprehensive EAP, Work-Life, and Wellness program that helps organizations improve employee health and wellness, increase employee engagement, and improve productivity. LifeWorks provides employees and family members with access to telephonic, in person and online services to address personal and work related issues. Employers realize returns in reduced absenteeism, increased productivity, lower turnover, and reduced health care costs.
About Ceridian
Ceridian is a leader in human capital management with more than 100,000 clients across the globe. Ceridian delivers trusted results and transformative technology. Our offering includes the award winning, cloud-based Dayforce HCM, LifeWorks, Powerpay and International Payroll. Ceridian is transforming the world of work. For more information about Ceridian solutions call 1-800-729-7655.
Contact: Donna Teggart 905-947-7251 (c) 647-388-2464

Click on the Doctor’s head to read the latest news!   ===================================================================


How to mitigate unintended consequences of data exchange By Susan D. Hall Just as health information exchange has the potential to improve care and cut costs, it also could have unintended effects. A paper published this month in the Journal of General Internal Medicine builds on the HIE Unintended Consequences Work Group’s report from last fall to the Office of the National Coordinator for Health IT to discuss seven categories that, if not managed properly, could produce unintended consequences. The categories include:

  • The desire for complete, accurate and timely data for decision-making
  • Data management and presentation
  • Assuring routine use of health information exchange
  • Consideration of patient perceptions and concerns
  • Reputational and financial concerns
  • Technical issues
  • Administrative aspects of health information exchange
  • The first two categories could have direct impact on patient care, the authors said, while the second two could affect care secondarily. The final three, they added, could have consequences for organizations providing care.

Some of the authors’ concerns included: Accuracy and timeliness of data: The level of data completeness and data quality in electronic systems, which may be well understood in a local environment, could be less clear when aggregating data across sites, the authors said. Data management and data presentation: Clinicians could be overwhelmed with too much information from various sources, according to the authors, who called for more research on the best ways to present and summarize data in order for it to be useful. Uses of health information exchange: If health information exchange is not seen as helpful, the authors said, clinicians might not use it and the exchange’s potential might not be realized. Read the rest of the article here. ===================================================================


A White Paper –  HIPAA: Healthcare Transformation to Electronic Communications Executive Summary The Health Insurance Portability and Accountability Act (HIPAA), enacted by U.S. Congress to improve efficiency of the healthcare system and safeguard confidential personal health information, has had a profound impact on how healthcare organizations handle personal health information. Many traditional document handling processes do not comply with HIPAA regulations for privacy and security. As a result, healthcare organizations are re-evaluating their technology systems and processes to address security and data integrity issues. One of the technologies healthcare organizations can implement to support their HIPAA compliance initiatives is LAN-based enterprise faxing and electronic document delivery. Enterprise faxing solutions provide a centralized hub for electronically sending, receiving and tracking confidential personal health information. This white paper provides a brief overview of HIPAA regulations and how healthcare organizations are using technology to assist with compliance. It discusses network faxing, explores some of the advantages of implementing a network fax solutions to support HIPAA compliance initiatives, and introduces Open Text Fax Server, RightFax Edition as a flexible tool for improving the security and overall efficiency of document transmission processes. Download here.